Contact Us/Returns

Quality Chart Paper (15241 Telcom Drive Brooksville, FL 34604)

Contact us

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We at Quality Chart Paper offer a Triple Quality Guarantee:

Ground Shipping is free on all items shipping within United States.
We offer hassle free returns*
Our paper is high quality paper made in Italy and guaranteed to work

Return & Refund Policy

Thanks for shopping at Quality Chart Paper. If you are not entirely satisfied with your purchase, we’re here to help

You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within 4-5 days, depending on your card issuer’s policies.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. But, if paper sold is not compatible with your machine as advertised, we will gladly take it back.

Refund of shipping

Shipping costs are nonrefundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Unless, the return is due to our fault.

If you have further questions, please email is at sales@qualitychartpaper.com or call 888-566-6385